1. Information We Collect
We collect different types of information to provide better services and ensure smooth marketplace operations.
Customer Information
- Full Name
- Email Address
- Phone Number
- Billing Address
- Shipping Address
- Login Credentials
Vendor (Seller) Information
- Business Name & Address
- GST Number
- PAN Details
- Bank Account Information
- Contact Details
- Store & Product Information
Payment Information
- Payments via secure gateways
- Razorpay / Cashfree
- Encrypted payment handling
- No sensitive card storage
Technical Data
- IP Address
- Browser Type
- Device Information
- Website Usage
- Cookies & Tracking Data
2. How We Use Your Information
Process orders and transactions
Communicate with customers & sellers
Provide customer & vendor support
Improve website performance
Send updates & notifications
Prevent fraud & ensure security
3. Marketplace Role & Data Sharing
Electrobuy acts as an intermediary between buyers and independent sellers.
| Shared With | Purpose |
|---|---|
|
Sellers
|
For order processing, packing and shipping |
|
Logistics Partners
|
For order delivery and shipment updates |
|
Payment Gateways
|
For secure payment processing |
|
Technology Providers
|
For hosting, analytics and performance monitoring |
|
Legal Authorities
|
If required by law or for legal compliance |
Electrobuy does not sell, rent or trade personal information to any third parties.
4. Data Security
We implement industry-standard security measures to protect your information.
- SSL Secure Encryption
- Secure Payment Gateways
- Restricted Access Control
- Regular Security Monitoring
5. Your Rights
You have full control over your data.
- Access your personal information
- Update or correct details
- Request account deletion
- Opt out of marketing communication
