This Privacy Policy Electrobuy explains how we collect, use, store, and protect your personal information when you use our multi-vendor ecommerce marketplace. By accessing Electrobuy, you agree to the practices described in this Privacy Policy.

Electrobuy is committed to protecting customer and vendor data and ensuring secure online transactions across our platform.

Information We Collect – Privacy Policy Electrobuy

We collect different types of information to provide better services and ensure smooth marketplace operations.

Customer Information – Privacy Policy Electrobuy

When customers create an account or place an order on Electrobuy, we may collect:

• Full Name
• Email Address
• Phone Number
• Billing Address
• Shipping Address
• Login Credentials

This information helps us process orders and provide customer support efficiently.

Vendor (Seller) Information – Privacy Policy Electrobuy

For sellers registering on the Electrobuy marketplace, we may collect business-related details such as:

• Business Name and Address
• GST Number
• PAN Details
• Bank Account Information
• Contact Details
• Store Information and Product Listings

Vendor information is required to verify sellers and maintain trust within the marketplace.

Payment Information – Privacy Policy Electrobuy

Payments on Electrobuy are processed through secure third-party payment gateways such as Razorpay, Cashfree, or similar providers.

Electrobuy does not store complete debit/credit card details or sensitive payment credentials.

All transactions are encrypted using secure technology.

Technical Data – Privacy Policy Electrobuy

We automatically collect certain technical information when you visit our website, including:

• IP Address
• Browser Type
• Device Information
• Website Usage Activity
• Cookies and Tracking Data

This helps improve website performance and user experience.

How We Use Your Information – Privacy Policy Electrobuy

Electrobuy uses collected information to:

• Process orders and transactions
• Enable communication between customers and sellers
• Provide customer and vendor support
• Improve website functionality and performance
• Send order updates and important notifications
• Verify seller accounts
• Prevent fraud and unauthorized activities
• Maintain marketplace security

We only collect information necessary for business operations and service improvement.

Marketplace Role and Data Sharing – Privacy Policy Electrobuy

Electrobuy operates as an intermediary platform connecting buyers and independent sellers.

When a customer places an order:

• Customer details such as name, phone number, and address are shared with the respective seller
• Sellers use this information to process, pack, and ship orders
• Electrobuy does not manufacture or directly sell listed products

Each seller is responsible for fulfilling customer orders.

Sharing of Information – Privacy Policy Electrobuy

We may share user data with trusted third parties only when necessary, including:

• Registered sellers for order processing
• Payment gateway providers for secure transactions
• Logistics partners for delivery services
• Technology providers such as hosting and analytics tools
• Legal authorities if required by law

Electrobuy does not sell, rent, or trade personal information to third parties.

Vendor Data Responsibility – Privacy Policy Electrobuy

All vendors on Electrobuy must comply with data protection standards.

Vendors are required to:

• Use customer data only for order processing
• Maintain confidentiality of customer information
• Avoid misuse of personal data
• Follow applicable data protection laws

Electrobuy may suspend vendors who violate privacy policies.

Cookies and Tracking Technologies – Privacy Policy Electrobuy

Electrobuy uses cookies and tracking tools to enhance website performance and improve user experience.

Cookies help us:

• Remember user preferences
• Analyze website traffic
• Improve functionality
• Provide personalized content

Users can disable cookies through browser settings if preferred.

Data Security – Privacy Policy Electrobuy

We implement appropriate technical and security measures to protect personal data, including:

• SSL Secure Encryption
• Secure Payment Gateway Integration
• Restricted Access to Sensitive Information
• Regular Security Monitoring

While we strive to protect user data, no online system can guarantee 100% security.

User Rights – Privacy Policy Electrobuy

Users have the right to:

• Access personal information
• Update or correct personal details
• Request account deletion
• Opt out of marketing communication

To exercise your rights, contact our support team.

Third-Party Links – Privacy Policy Electrobuy

Our website may include links to third-party websites or seller stores.

Electrobuy is not responsible for the privacy practices or content of external websites.

Users are advised to review third-party privacy policies separately.

Children’s Privacy – Privacy Policy Electrobuy

Electrobuy does not knowingly collect personal information from individuals under the age of 18.

If such data is identified, we will take steps to remove it promptly.

Changes to Privacy Policy Electrobuy

Electrobuy may update this Privacy Policy periodically.

Changes will be posted on this page with an updated revision date.

Continued use of our website indicates acceptance of updated policies.

Contact Information – Privacy Policy Electrobuy

If you have any questions regarding this Privacy Policy, please contact us:

Electrobuy Marketplace
Email: support@electrobuy.in
Phone: +91 9880007525
Address: 1676, 2nd Cross Rd, Prakash Nagar, Rajajinagar, Bengaluru, Karnataka 560010